WordPress Maintenance Support

WordPress website maintenance and support service by your Local Dedicated Account Manager

Tired of explaining the same problem to different support agents over the email? Skip the queue and talk directly with your

Account Manager

LOCAL

Your account manager lives in your city - we can catchup for a coffee at your favourite cafe to discuss a pressing issue or celebrate your website success over a few drinks.

DEDICATED

You get a dedicated Account Manager who is the single point of contact for all your queries. We understand your business goals and vision and provide dedicated advice.

A CALL AWAY

You can pick up your phone and call your Account Manager on her Mobile number. No more support queues or long email chains. Next time you need us- we are waiting for your call.

WordPress Maintenance Plan Features

Cloud Backups

We take secure bacups of your website on the cloud so that we can restore your website at any stage.

Theme & Plugin Updates

We will check for the latest available updates and update the website through our Safe Update method that ensures that website uptime is not affected and existing functionalities continue to work as desired.

24/7 Uptime Monitoring

We set bots to monitor your website 24/7. We will get notified as soon as your website is down and take actions immediately.

Performance Report

We will share website maintenance Performance Report to Clients as per our Care Plans and Packages.

Security Audits

We run full security audits through your website to ensure that there are no loopholes.

Unlimited Content Edits

We provide Unlimited edits to your content at a quick turnaround time.

Speed Optimisation

We will do website speed Optimization using WordPress CMS application and this will increase the web page speed and improve the performance of website.

Mobile Optimisation

We will do mobile speed Optimization using WordPress CMS application and this will increase the web page speed and improve the performance of mobile.

Support Portal

You get exclusive access to our Support Portal and WordPress Knowledge-base

WordPress Maintenance Plans and Packages

Choose one of the three pricing plans below

$500/Year (exc GST)

$800/Year (exc GST)

$1200/Year (exc GST)

LAUNCH

GROW

SCALE

  •  Full Website Backup – Weekly
  •  Free Hosting 
  •  24/7 Uptime Monitoring
  •  Theme Updates – Monthly
  •  Plugin Updates – Monthly
  •  Performance Report – Monthly
  •  Security Audits – Monthly
  •  Access to Support Portal
  •  Unlimited Content Edits
  •  Unlimited Support Tickets
  •  Speed Optimisation
  •  Mobile Optimisation
  •  Security Patches
  •  Priority Support
  •  Malware Removal
  •  Database Optimisation
  •  Discounted Price for additional development work – $25 per hour
  •  Full Website Backup – Weekly
  •  Free Hosting – 50 GB
  •  24/7 Uptime Monitoring
  •  Theme Updates – Weekly
  •  Plugin Updates – Weekly
  •  Performance Report – Weekly
  •  Security Audits – Weekly
  •  Access to Support Portal
  •  Unlimited Content Edits
  •  Unlimited Support Tickets
  •  Speed Optimisation – Monthly
  •  Mobile Optimisation – Monthly
  •  Security Patches – Monthly
  •  Priority Support
  •  Malware Removal
  •  Database Optimisation
  •  Discounted Price for additional development work – $20 per hour
  •  Full Website Backup – 4X Weekly
  •  Free Hosting – Unlimited
  •  24/7 Uptime Monitoring
  •  Theme Updates – Weekly
  •  Plugin Updates – Weekly
  •  Performance Report – Weekly
  •  Security Audits – Weekly
  •  Access to Support Portal
  •  Unlimited Content Edits
  •  Unlimited Support Tickets
  •  Speed Optimisation – Monthly
  •  Mobile Optimisation – Monthly
  •  Security Patches – Weekly
  •  Priority Support
  •  Malware Removal
  •  Database Optimisation
  •  Discounted Price for additional development work – $15 per hour
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